Link an Existing Inactive Family Member to a New Active Student
Sometimes a family will have an older child in school for several years before a younger child starts to also attend the school. If the older child is no longer "enrolled" both the older child and his parents become "inactive" in the system (i.e. their status is "inactive"). This may make it seem like the parents of the older child have disappeared or have become inaccessible so that you have to duplicate their accounts for the younger, newly enrolled child. This is not the case.
Active vs. Inactive Status in SchoolFront
The active/inactive setting on a family member is determined by the enrollment status of all students associated with the family member. If the family member has any child in the current school year that is “enrolled,” the student is considered “active” because he or she is enrolled and the associated family member is considered “active” because he/she is associated with an active student. By default the system displays active students and family members. Family members can have both active and inactive students associated with them. But they remain active as long as at least one student is in the enrolled status (i.e. is “active”).
When you change the enrollment status of students to an enrollment status of anything other than "enrolled" (e.g. “transferred out” or "graduated") the students became inactive and their associated family members also became inactive. This does not mean that the information for the student and family members is now inaccessible. You simply need to remove the filter on the “status” column in the student and family grids to see the “inactive” people.
Applicable System Roles
Manually Link a New Student to an Inactive Existing Family Member
You can create a relationship association between the family member and student manually:
Go to the “Families” section.
Clearing the filter on the “Status” column so that you can see inactive family members in the grid.
Click on the inactive family member.
Once you have the Details for the inactive family member open, go to the “Child Info” tab.
Associate the inactive family member with an active student. This will make the previously inactive family member active again.
Import the Relationship Between a New Student and an Inactive Existing Family Member
To associate a new student in the 2013-2014 school year with an existing family member, you can do a “Relationship” import just like you do to establish the relationship between a new student and a new family member:
Place your mouse on “Families” and then select “Export/Import Family Relationships.”
You will use the Family IDs of existing family members to associate new students with family members already in the system.
Once the inactive family member is associated with an active student, he/she becomes active again (and he/she will be visible in the grid by default).