SchoolFront Support

 

Posts in Category: Parents

What is a "Family ID"?

Family ID should actually be called "Family Member ID." If you think of it as a family member ID it helps to better understand it. We understand that this is a little confusing because the term "family" typically refers to a multi-person grouping of ... read more
 

What makes students and family "active" or "inactive?"

Sometimes a family will have an older child in school for several years before a younger child starts to also attend the school. If the older child is no longer "enrolled" both the older child and his parents become "inactive" in the system (i.e.... read more
 

How do Parents get their passwords?

When a parent is added to SchoolFrontSM they are automatically emailed their username (email address) and password. SchoolFrontSM requires an email address for parents to simplify password retrieval. When a parent forgets their password, they can... read more