Change Password

Password Management in SchoolFront

All SchoolFront users must have a unique username and password to securely access the system. As a school staff member, you may be approached by students, parents, or other staff members for help if they forget their password or need help changing it, so the information for password management for all system roles is provided in this section of the SchoolFront Support Portal Online Help.

Note: For security sake and to ensure that all users have a password that they can remember, the SchoolFront Support Team recommends that all users immediately change their passwords when they first login to the system and that they change their password approximately every 60 days.

Step-by-Step Instructions by Role

Select your role (or the role of the individual who needs help changing his or her password) below to learn more about system access and password management in SchoolFront.

Administrators

Note: Administrator users have the most power in the SchoolFront system--they can add, edit, and view more content than users in any other role. When a school first begins using SchoolFrontSM, administrator users must initially be added to the SchoolFront system by a member of the SchoolFront Support Team. Administrator who have been added, may then add users of all roles to the system for their school, including additional administrator users.

Change My Administrator Password

Be sure to change your randomly generated password the first time you login. Pick a password that is difficult to guess but that you will remember. A strong password helps ensure that your information remains secure. After your first login, you can change your password as frequently as you wish.

Step-by-Step Instructions:

  1. Login to SchoolFrontSM using your username and current password.
  2. Click the Change Password tab.
  3. Enter your current password in the Current Password box.
  4. Enter the password to which you would like to change in the New Password box.
  5. Confirm the new password by typing it one more time in the Confirm New Password box.
  6. Click the Submit button to complete the change.
  7. Next time you login to the system, use the new password. You change change your password again as frequently as you wish.

Recover a Forgotten Password

Administrator Users, Teachers, and Parents

If an Administrator user, teacher, or parent forgets their password, they can have the password automatically emailed to them.

  • Click here if you are an administrator user and you would like to have your password emailed to you.
    Note: You must know the email address you have listed for yourself in SchoolFrontSM for this process to work.
Students

If a student has forgotten his or her password, an administrator user or teacher must retrieve the password from the system because students do not have email addresses associated with them in the system as administrator users, teachers, and parents do.

Step-by-Step Instructions:

  1. Login to SchoolFront as an Administrator user or Teacher.
  2. Place your cursor over the Reports option on the left side of your screen.
  3. Select Student Passwords from the options that appear.
  4. A table with all student in your school will appear with all student passwords.
  5. You can either scroll through the list until you find the student and his or her password, or you can search for the student using the Find box in the gray area at the top of the screen--you can type the student's first or last name, or his or her student number into the box to search.
  6. Write the password down for the student and advise that they change it once they login again.

Teachers

Note: Teachers must be added to SchoolFront by an Administrator user before they can login. When a teacher is added to the system, the system automatically generates a unique username for the teacher and creates an initial password that the teacher can use when they first login. The Administrator user must give the teacher the username and password so that they can login for the first time.

Change My Teacher Password

Be sure to change your randomly generated password the first time you login. Pick a password that is difficult to guess but that you will remember. A strong password helps ensure that your information remains secure. After your first login, you can change your password as frequently as you wish.

Step-by-Step Instructions:

  1. Login to SchoolFront using your username and current password.
  2. Click the Change Password tab.
  3. Enter your current password in the Current Password box.
  4. Enter the password to which you would like to change in the New Password box.
  5. Confirm the new password by typing it one more time in the Confirm New Password box.
  6. Click the Submit button to complete the change.
  7. Next time you login to the system, use the new password. You change change your password again as frequently as you wish.

Recover a Forgotten Password

Administrator Users, Teachers, and Parents

If an Administrator user, teacher, or parent forgets their password, they can have the password automatically emailed to them.

  • Click here if you are a teacher, and you would like to have your password emailed to you.
    Note: You must know the email address you have listed for yourself in SchoolFront for this process to work.
Students

If a student has forgotten his or her password, an administrator user or teacher must retrieve the password from the system because students do not have email addresses associated with them in the system as administrator users, teachers, and parents do.

Step-by-Step Instructions:

  1. Login to SchoolFront as an Administrator user or Teacher.
  2. Place your cursor over the Reports option on the left side of your screen.
  3. Select Student Passwords from the options that appear.
  4. A table with all student in your school will appear with all student passwords.
  5. You can either scroll through the list until you find the student and his or her password, or you can search for the student using the Find box in the gray area at the top of the screen--you can type the student's first or last name, or his or her student number into the box to search.
  6. Write the password down for the student and advise that they change it once they login again.

Students

Note: Students must be added to SchoolFront by an Administrator user or teacher before they can login. When a student is added to the system, the system automatically generates a unique username for the student and creates an initial password that the student can use when they first login. Teachers must give students their usernames and passwords so that they can login for the first time.

Change My Student Password

Be sure to change your randomly generated password the first time you login. Pick a password that is difficult to guess but that you will remember. A strong password helps ensure that your information remains secure. After your first login, you can change your password as frequently as you wish.

Step-by-Step Instructions:

  1. Login to SchoolFront using your username and current password.
  2. Click the Change Password tab.
  3. Enter your current password in the Current Password box.
  4. Enter the password to which you would like to change in the New Password box.
  5. Confirm the new password by typing it one more time in the Confirm New Password box.
  6. Click the Submit button to complete the change.
  7. Next time you login to the system, use the new password. You change change your password again as frequently as you wish.

Recover a Forgotten Password

If you forget your password, ask a teacher at school for it--most teachers have access to SchoolFront and they will be able to help you retrieve it from the system.

Parents

Note: Parents must be added to SchoolFront by an Administrator user before they can login. After a parent is added to the system by an Administrator user, the system automatically e-mails the parent a username and password.

Change My Parent Password

Be sure to change your randomly generated password the first time you login. Pick a password that is difficult to guess but that you will remember. A strong password helps ensure that your information remains secure. After your first login, you can change your password as frequently as you wish.

Step-by-Step Instructions:

  1. Login to SchoolFront using your username and current password.
  2. Click the Change Password tab.
  3. Enter your current password in the Current Password box.
  4. Enter the password to which you would like to change in the New Password box.
  5. Confirm the new password by typing it one more time in the Confirm New Password box.
  6. Click the Submit button to complete the change.
  7. Next time you login to the system, use the new password. You change change your password again as frequently as you wish.

Recover a Forgotten Password

If you are a parent and have forgotten your password, you can have the password automatically emailed to you.

  • Click here if you are a parent, and you would like to have your password emailed to you.
    Note: You must know the email address you have listed for yourself in SchoolFront for this process to work.

 

Warning: This probably goes without saying, but be very careful with password information as it will allow anyone to login and view the personal information of one or more students in the school, including their home addresses, grades, attendance record, etc.


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